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IT Support

IT Support

Get Training > IT Support

An entry-level IT Support professional is an entry level technician that provides technical assistance and troubleshooting solutions to end-users and employees within an organization. IT Support professionals are responsible for diagnosing and resolving hardware, software, and network issues, assisting with software installations and updates, setting up and maintaining user accounts, and ensuring the overall functionality of IT systems and equipment. Excellent problem-solving skills, effective communication, and a customer-centric approach are key in this role to ensure that users can work efficiently and that technical issues are addressed promptly and effectively.

Average Salary: $64,000

IT Support Training

Per Scholas

IT Support Training in Seattle

IT Support offers the opportunity to earn the Google IT Support Professional Certificate and the CompTIA A+ certification, equipping you with the knowledge to fill a wide range of entry-level technology jobs.

Certifications/​Degree
CompTIA A+; Google IT Support Professional Certificate
Cost
Free
Location
Remote
Duration
3-4 Months
Schedule
Full-Time
Requirements
Age 18+ and High School graduate or GED
Seattle Metro area resident
Low-income
Authorized to work in the U.S.
No previous tech experience required
Program website

CompTIA

CompTIA A+ Training

CompTIA A+ is the industry standard for establishing a career in IT and the preferred qualifying credential for technical support and IT operational roles. It is about much more than PC repair. Candidates are better prepared to troubleshoot, and problem solve, and technicians better understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used.

Certifications/​Degree
CompTIA A+
Cost
$3,999
Location
Remote
Duration
20 days
Schedule
Part-Time
Requirements
Age 18+ and High School graduate or GED
Authorized to work in the U.S.
Program website

CompTIA

CompTIA Network+

CompTIA Network+ helps develop a career in IT infrastructure by covering troubleshooting, configuring, and managing networks. This certification validates the hands-on skills needed to work with both wired and wireless networks; also included are emerging technologies such as unified communications, mobile, cloud, and virtualization technologies. This powerful credential will help take your IT career to the next level.

Certifications/​Degree
CompTIA Network+
Cost
$2,299
Location
Remote
Duration
10 days
Schedule
Part-Time
Requirements
Age 18+ and High School graduate or GED
Authorized to work in the U.S.
Program website

CompTIA

CompTIA Linux+

CompTIA Linux+ certification ensures that IT professionals, software developers, cybersecurity engineers and penetration testers have these necessary skills to support today’s tech systems.

Certifications/​Degree
CompTIA Linux+
Cost
$2,299
Location
Remote
Duration
10 days
Schedule
Part-Time
Requirements
Age 18+ and High School graduate or GED
Authorized to work in the U.S.
Program website
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